Thursday, November 3, 2011

Segmentation

Much of the financial industry, namely banks, break down their clientele into segments, according to the level of wealth of the customer/target. The more money you have deposited with them, determines the level of attention and service you get. Retail customers get 30minute queues or the ATM. Affluent customers get a 15minute queue, a chair to sit down in and a coffee plus a RM instead of a teller. High Net worth customers get a private banker and latte in a meeting room.

Well segmentation is taking a turn for the worse. Her Majesty's finest are now devoting manpower to serve, more correctly audit and hunt, according to your wealth: http://www.ifcreview.com/viewnews.aspx?articleId=3714

Eat the Rich

Tuesday, November 1, 2011

Here Today, Gone Tomorrow

In case you missed it yesterday:
http://www.mas.gov.sg/news_room/statements/2011/Keynote_Speech_By_Mr_Ng_Nam_Sin_AMD_MAS_STEP_Asia_Conference.html

One must applaud Mr Ng and the MAS, as his speech was well prepared with just a right amount of sprinkling of relevant references to Cap-Gemini, the "Puppet Masters" Report, etc..

Of course, he reiterated the bomb that dropped last week by Mr Ng's boss Ravi Menon, that: Singapore plans to make criminal the laundering of proceeds from tax offences.

Will take 4 more months or so before there's even going to draft legislation.

Plenty of time, if you know what I mean